Question 1

What is a digital welcome guide?

Accepted Answer

It's the digital version of the welcome binder: the property's practical info (wifi, access, equipment, house rules) and the best spots nearby, accessible from the traveler's smartphone via a QR code or a link.

Question 2

Who is it for?

Accepted Answer

For all accommodation providers: vacation rentals and Airbnb, cottages, guest houses, hotels, campsites, as well as property managers handling several properties.

Question 3

Is Casabee free?

Accepted Answer

You can create and publish a guide for free. Paid plans unlock advanced branding, the shop, statistics and managing several guides.

Question 4

Does the traveler need to install an app?

Accepted Answer

No. The guide opens in the browser via a QR code or a link, with no download and no account.

Question 5

In which languages is the guide available?

Accepted Answer

French, English and Spanish, with automatic translation of your content and opening in the traveler's language.

Question 6

Is an internet connection required?

Accepted Answer

Yes, the guide loads online. It then stays available and updates automatically, with no action from the traveler.

Question 7

How long does it take to create a guide?

Accepted Answer

A few minutes. The AI assistant pre-fills a complete guide from a few details, which you then adjust as you like.

Question 8

Can I use my own branding?

Accepted Answer

Yes: logo, colors and domain name are customizable so the guide carries your identity, not Casabee's.

Question 9

How does the traveler access the guide?

Accepted Answer

Via a QR code displayed in the property or a link sent before arrival, by email or text message.

Question 10

Is my data protected?

Accepted Answer

Yes. Casabee complies with the GDPR; you keep control of your content and of your travelers’ data.

Question 11

How does the shop work?

Accepted Answer

You offer your services (breakfast, cleaning, late check-out, experiences…) and get paid via Stripe, directly from the guide.

Question 12

Can I manage several properties?

Accepted Answer

Yes. Higher plans and the property-management offer let you manage several guides from a single account.

Your questions, answered

The Casabee welcome guide

For travelers

For hosts

Pricing, data & payment

Another question? Try it yourself